AQSIQ Special person responsible for elevator companies to carry out maintenance and other standard self-declaration A reporter asked
Editor: KuaiKe Date: 2016/1/11 Browse: 2585
[Abstract] January 6, AQSIQ, the State Standards Committee, China Special Equipment Safety and Conservation Association and the China Elevator Association held the "elevator company maintenance standards and quality of service of self-declaration in Beijing ...January 6, AQSIQ, the State Standards Committee, China Special Equipment Safety and Conservation Association and the China Elevator Association held the "elevator company maintenance standards and service quality self-declared public commitment activities" in Beijing. 10 elevator companies to the public cycle maintenance work, projects, content and other things in the process, and make commitment on passengers are most concerned about the storm ladder rescue time, downtime rate, overhaul period and other indicators, the concept of "life cycle maximize the use of safe, full life-cycle operating costs minimized, "the new concept of elevator safety.
At the meeting, AQSIQ Special Equipment Safety Supervision Bureau of the responsible person elevator companies to carry out maintenance and service quality standards of self-declared public commitment to work-related questions answered by China Quality Daily reporter's question, the following question Record.
Q: Please tell us about the basic situation of our country and the security situation in the elevator?
A: The elevator is the closest contact with the masses of special equipment, directly related to people's lives and the safety and convenience of life. By the end of 2015, the national total lift over 4 million units. At present, China Elevator holdings, annual, annual growth are the first in the world.
2015 national total elevator accident occurred 58, the death of 46 people, compared with 2013, in 2014 has declined to maintain the overall stable security situation. The past 10 years, an increase of 6 times the total number of lifts, million units in elevator accident mortality rate dropped from 0.49 to 0.12, the overall safety level of increase year by year, close to the average level of developed countries.
Q: What is the meaning of the main indicators of the enterprise is the quality of service commitments?
A: First, ladder rescue trapped arrival time, that after receiving the distress call elevator passengers trapped, rescue workers arrived at the scene of the time, which related to the maintenance unit maintenance point distance from the site as well as the size of the city, such as the maintenance units scene stagnation generally the fastest arrival, a larger number of cities lift maintenance point-intensive, time of arrival is also fast, but some small number of remote areas elevators, arrival time may be longer. Second downtime rate, that is, under the all-inclusive maintenance, the annual rate of downtime due to elevator and 24/7 uptime. This indicator directly reflects the normal use of the elevator, it reflects the quality and reliability of elevator maintenance services. It should be noted that, except as maintenance work and other normal elevator downtime. To take "all inclusive" services and accessories directly by maintenance units, down time is short; but to take "clean package" approach, using parts from the elevator maintenance units and management units negotiate a separate purchase may be delayed maintenance time. Third, life extension overhaul period and the number of years, namely in manufacturing enterprises continued large package under the circumstances, the elevator overhaul period (time or number of runs), and can extend the life of several years. This indicator reflects the cost of using the elevator, reflecting the elevator manufacturing and maintenance service quality. Good elevator maintenance, overhaul period can extend the life of equipment and the elevator life-cycle costs are minimized.
Q: The Service Quality Index commitments, national standard is how to provide it?
A: The main indicators of the quality of service business commitments have three, one elevator rescue trapped people fault the arrival time, special equipment safety specifications "using the elevator Management and Maintenance Rules" (TSG T5001-2009) provisions "municipality or set City District arrival time is not more than 30 minutes, the other area is generally not more than one hour, "the corporate commitment to safety is higher than the technical specifications. The other two indicators, downtime and overhaul cycle rate and number of years of life extension, reliability and operating costs reflects the operation of the elevator, the current standard does not require the relevant specification, is a new index for the first time put forward the innovative, this time to do business a commitment to provide better services to customers. Which proposed "elevator downtime rate," the target from the elevator safety work to prevent and reduce accidents to prevention and reduction of fault, the purpose is not only to protect people's safety by ladder, but also to protect people travel convenience. "Life extension overhaul period and the number of years" from the elevator owners, the essence of the experience is to reduce overall operating costs, reflecting the security and economic unity, the concept of "life cycle to maximize the use of safe, full life-cycle operating costs minimize "the new concept of elevator safety.
Q: Some elevator overhaul period is calculated by the number of runs, in terms of how to use the time?
A: The elevator door closing start - run - stop and open the door, run count 1 times. At present, most of the elevator control system can automatically record run times. Elevator running times directly related to the frequency of use, such as hospitals and other crowded places, lift the annual average running may reach more than 50 million times; residential elevator running times and configure the number and the number of occupants, generally one elevator running average annual 10-30 million times, the configuration of the elevator less, live more old people homes, may run in the number more than 300,000 times. Thus, the service life can be substantially converted out.
Q: Elevator Maintenance ways are there?
A: The implementation of specialized elevator maintenance, elevator use management unit ships with elevator manufacturing units or legally obtained license installation, alteration, repair, maintenance elevator unit signed the contract, agreed maintenance period, requirements and the rights and obligations of both parties and so on, to elevator maintenance units purchased services, while the right elevator maintenance and related responsibilities handed over to the elevator maintenance units. Currently elevator maintenance There are three main ways: First, the "all-inclusive" or "big bag", that not only responsible for the daily maintenance units of the general project cleaning, inspection and lubrication, including the replacement of all parts; the second is "half package ", maintenance units responsible only for replacement parts within a certain price range, higher prices or major components require the use of units to be purchased separately. The third is "clean package" to replace the need to use all parts of the units to be purchased separately. "All-inclusive" approach, while maintenance costs high, but with fewer post-investment units, and clear responsibility, less prone to buy parts because the disputes, resulting in not timely replacement parts, sick situation elevator running. Therefore, according to "lift the whole life cycle cost minimization" principle, the implementation of the elevator the term "all-inclusive" maintenance, the elevator industry is the development direction, but also a powerful tool to improve the maintenance level.
Q: how to monitor the fulfillment of the elevator company's commitment to quality?
A: The elevator companies to make commitment to the community, we must accept the masses and the media, as well as supervision of the regulatory authorities, in particular the public right to information, supervision, participation and expression rights, supervision by the masses to promote good selection of property companies Elevator, the company offers high-quality maintenance services, promote enterprise credit system construction and the elevator industry healthy development. Quality inspection departments will organize relevant industry associations do a good job guidance and supervision of corporate commitment to quality, improve maintenance quality indicators, support to encourage more enterprises to develop quality standards for commitment, but will use parts of "96333" and other emergency elevator platform to play the masses and the supervisory role of the media, the establishment of commitment to quality assessment and exit mechanisms to promote commitment to work to achieve better results.
